How to add an email address to outlook

by Mark Williams on April 17, 2010

Ok so you’ve just been sent some details about your new email address (associated with your business website) and you’re not sure how to add the email address to outlook. Just follow these steps or view the video at right (for best viewing, click the enlarge arrows and select HD version):

Note: this applies to the most commonly used email program, outlook 2003 (process should be similar for other versions of outlook)

  • Open outlook and go to the “tools” menu and select “email accounts”
  • Tick “add new email account”
  • Tick “POP3″
  • Enter the details we’ve given you in the appropriate fields (NOTE: the username and password fields have to be EXACT or they won’t work – if youre copying and pasting the details make sure you don’t copy in any SPACES)
  • NOTE: your “outgoing mail server” will be same as your existing email address (i.e. bigpond, optusnet or whatever internet service provider you’re using) – to find out just click “tools” > “email accounts” > “view or change existing email account” > then click the account, and have a look at what’s in the “outgoing mail server” field – use that info for your new email account
  • Click “test account settings” – you should get all green ticks if you’ve got it right ;)

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