How To Set Up Microsoft Outlook

This is a quit outline to show you step by step how to set up microsoft outlook. Please remember that obviously the version of outlook have and will continually change, however the settings have and will stay the same. So while some of the programs will look different, please follow the instructions below to successfully set up Microsoft Outlook on your PC.

If you have not received your email details please contact us at or call the office on 1300 188 662. For full support or to get our team to set everything up for you, please take advantage of our paid support solutions here.

STEP 1: Open Outlook, and click on the Tools menu. Please, select E-mail Accounts…

STEP 2: Select the option Add a new e-mail account. Click ‘Next’

STEP 3: Select the type of account you would like to create (IMAP or POP3). We highly encourage all our clients to use IMAP as your solution. To read more about the difference between IMAP and  POP3 click here.

STEP 4: Fill in the Internet E-mail Settings fields as follows:

Your Name – Enter your name as you would like it to appear in the From: field of all outgoing mailE-mail Address – Enter the email address which the others will use to send email messages to you. Incoming mail server (POP3/IMAP server): Outgoing mail server (SMTP server): User Name: please use the full e-mail account name. Example: instead of you.

STEP 5: Click on the More Settings… button

Choose the Outgoing Server tab and check the My outgoing server (SMTP) requires authentication checkbox.

Check the option Use same settings as my incoming server.

STEP 6: Choose the Advanced tab

Here you can choose if you wish to Leave a copy of the messages on the server or not.

Use the details provided to you to insert in this area.

Please do not use secure authentication as we do not support this method. In addition, if you have problems connecting on SMTP port 25, try the alternative port 2525.